Legit Legit – Shipping, Return, a Chinese Product?

Is legit? is an online platform founded in 2017 in Honk-Kong known for selling multiple products, such as jewelry, home décor items, clothing for men and women, handbags, and more.

About the Callie(dot)com – in detail

This website also offers customized products, which means you can print, text, or modify products like wears, mugs, and more as per your requirements. It is a Hong Kong-based website, and the products available are affordable compared to other online platforms. So, the question is legit or not. 

The website is currently offering Mother’s Day’s special free Shipping on shopping above $49. Other coupons and discount images are given below:



Shoppers can also purchase some of the highlighted items and personalized products from this online shop:

1Personalized Ceramic Vase
2Personalized Beach Filp Flop 20oz Tumbler
3Personalized Holding Hands Watercolor Flower Black Phone Case for iPhone
4Personalized Laser-Cut Graduation Wooden Cash Holder Money Gift
5Personalized Colorful Birth Flower LED Light Acrylic Plaque with Name
6Personalized Cute Baby Bottle and Beer Cup T-Shirt Baby Onesie with Name
7Personalized Birth Flower Zodiac Sign Necklace
8Personalized Birth Flower Zodiac Sign Necklace
9Personalized Birth Flower Beach Jute Tote Bag with Name
10Personalized Graduation Stickers for Chocolate Candy

Technical details

Website launched1996-05-17 (might differ)
Expires on2025-05-17
Last updates on2024-03-19
Contact numberNot available
Mail IdAvailable on FB, Insta, Twitter (X)
Social mediaAvailable on Fb, Insta, Twitter (X)
Delivery time1-5 business day
Shipping timeMay vary

What are the benefits and limitations of callie(dot)com?

The contact address and phone are not availableMade in China product
Get personalized items like bags, shirts, mugs, and many moreMultiple products in one place
Free shipping on purchase of over $49No free shipping
You can send gift items directly to the person without an invoice.Various discounts and offers are available
For personalized returned products 30% will be deducted as a service/crafting charge.Shipping costs have to be borne by the customer, including those for the returned/refunded products.
You can also visit their social media handles for more updates and customer engagements. 
You can send gift items directly to the person without invoice. 

What are the return and refund policies?

  • Callie offers a 99-day return policy; buyers can return the product to the address mentioned within 99 days.
  • The process of return will take 2-3 weeks (business days).
  • Once the returned product is received and inspected by the quality department, the refund process will be initiated immediately.
  • The refund amount will take 3-5 business days.
  • A video recording or clear image of the product is mandatory to send with the purpose of return.
  • Shipping cost is excluded; the customer has to pay for the return shipping.

What are the shipping policies?

  • Once your order is placed, the product will be picked up from the warehouse and sent for shipping; for handcrafted products, it will take at least 1-5 business days.
  • The order confirmation mail will be sent to you before shipping.
  • Please check the estimated time with the price in the image below:

What are the buyer’s feedback and opinions?

Here, we will cover the public opinion given on the different platforms:

Facebook reviews

  • The Callie(dot)com Facebook page has over 267K likes and 324K followers, which shows big popularity among consumers. Although the daily posts have only a few weeks
  • On Facebook, we found a few comments by visitors asking about the product.

Instagram reviews

  • In the Insta profile, they have over 76 followers, 143K likes and 294 posts
  • We have found many posts that included likes and comments, but none of them has reviewed the products

Trustpilot reviews

  • Trustpilot has over 36k reviews and has received 4.3/5-star ratings on customer satisfaction. Out of these, 74% have given a 5-star rating.
  • The common issue raised by the customers on Trustpilot is the wrong name embroidered on the customized product.
  • One customer mentioned the same problem but praised the easy return policy.
  • Another customer mentioned that they received the product on time with the current track status.
  • One unsatisfied customer wrote that he still needs to receive the delivery date scheduled even after a week.

Is legit?

After all the research and fact findings, this is one of the best online shops for customers. We have gathered all the user responses from different social media platforms and found satisfactory remarks. The customer ratings are 4.3, with many likes and opinions.


In the end, we believe you got the answer to the question “is legit or not.” The company is a genuine China-based platform that has been operating for years and has many satisfied customers. It is best for personalized products, do share your thoughts and experience in the comment section below.

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